Turn Enquiries Into Sales via WhatsApp
حوّل استفسارات واتساب والمكالمات إلى طلبات مدفوعة وحجوزات وعملاء أوفياء—بدون زيادة في الموظفين.
B2B Platform: Mawidi doesn't sell retail products directly. We equip your business with WhatsApp & Voice agents, checkout, CRM, and loyalty programs.
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موثوق من 500+ متجر ومركز خدمات في الخليج
Who This Is For
One platform for all retail categories
Electronics & Gadgets
Phones, computers, and accessories
Fashion & Apparel
Clothing, shoes, and jewelry
Home & Furniture
Decor, appliances, and furnishings
Health & Beauty
Cosmetics, skincare, and wellness
Sports & Outdoors
Equipment, apparel, and gear
Books & Stationery
Office supplies and educational materials
Toys & Games
Kids products and entertainment
Jewelry & Watches
Luxury items and accessories
Pet Supplies
Food, toys, and care products
Grocery & Gourmet
Food items and specialty products
Auto Parts
Vehicle accessories and parts
Gift Shops
Souvenirs and special occasion items
What Mawidi Enables
6 features that transform your retail business
WhatsApp Sales Agent
Answers questions, takes orders, shares pay links
- Instant response to product enquiries 24/7
- Create orders and send secure payment links
- Smart product recommendations based on interests
Voice Agent for Orders
Phone orders in EN/AR
- Accept phone orders automatically
- Schedule service appointments and maintenance
- Confirm orders and send details via message
Service Bookings with Deposits
For repairs, installations, consultations
- Schedule service appointments and consultations
- Collect deposits to secure bookings
- Automatic reminders and rescheduling options
Retail Checkout & POS
One-tap payments, warranties, bundles
- Seamless checkout via Stripe or Apple/Google Pay
- Upsell warranties and accessories
- Bundle offers and bulk discounts
CRM & Loyalty Programs
Customer profiles, points, segments
- Comprehensive customer records and purchase history
- Customizable points and rewards programs
- Customer segmentation for targeted marketing
Broadcasts & Journeys
Consent-aware campaigns, win-back, reminders
- Consent-compliant promotional messages
- Win-back campaigns for inactive customers
- Automated customer journeys (welcome, follow-up)
Customer Journey
From enquiry to loyalty in 6 steps
Discovery
Customer sees your product or service on social media
Enquiry
Sends WhatsApp message or calls to ask questions
Recommendation
Smart agent suggests suitable products or services
Payment
Seamless payment via link or in-store
Fulfillment
Delivery, pickup, or service execution
Follow-up
Loyalty points, reviews, personalized offers
Analytics & Insights
Make better decisions based on real data
Sales Revenue
Track daily, weekly, and monthly sales
Conversion Rates
From enquiry to order to repeat customer
Top Products
Best-selling products and services
Customer LTV
Average spend per customer over time
Response Time
Speed of response to enquiries and orders
Loyalty Points
Points earned and redeemed by customer
Daily Owner Digest
Receive daily report on your business performance
Integrations
Connect with tools you already use
Payments
Stripe, Checkout, POS systems
Messaging
WhatsApp Business API, SMS, Email
E-commerce
Shopify, WooCommerce, your inventory
Accounting
QuickBooks, Xero, Zoho Books
Delivery
Aramex, Smsa, local delivery partners
Scheduling
Google Calendar, booking systems (Outlook coming soon)
Security & Privacy
End-to-end encryption
Data encrypted at rest and in transit
GCC compliant
Meets regional data protection regulations
Consent management
Track and manage marketing consents
Secure payments
PCI-DSS compliant payment processing
Safety Note: Never send bank or card details in chat—use the secure payment link.
FAQs
How does Mawidi help increase sales?
We convert every enquiry into a sales opportunity through instant response, smart recommendations, and seamless checkout. Smart agents are available 24/7 and never miss an opportunity.
Can it be used for both e-commerce and physical stores?
Yes! Mawidi works seamlessly with both. You can manage online orders, in-store service bookings, and even integrate with existing POS systems.
What types of services does it support?
Repairs, installations, consultations, maintenance, training, design — any service that needs scheduling and appointment management.
How does the loyalty program work?
Customers earn points automatically with each purchase, which they can redeem for discounts or free products. You control the rules and rewards.
Is there Arabic language support?
Full Arabic/English bilingual support with RTL interface. Agents respond in customer's preferred language.
What payment methods are supported?
Stripe, Apple Pay, Google Pay, and integration with your existing POS for in-store transactions.
Get Started in 4 Steps
Launch in less than 48 hours
Sign up & setup
Create account, add business info
Connect & integrate
Link WhatsApp, payments, existing systems
Customize responses
Design menus and messages in your style
Launch & grow
Share your WhatsApp and start receiving orders
Ready to Turn Enquiries Into Sales?
Join retail businesses across the GCC growing with Mawidi
Average ROI for Our Clients
Within the first 6 months
No credit card required • Instant setup • 24/7 support