Mechanics, Garages & Recovery
Turn WhatsApp and phone enquiries into booked jobs, approved quotes, and paid invoices—automatically.
B2B Platform: Mawidi doesn't provide automotive services directly. We equip your workshop with tools to enable your customers to book, pay, and communicate via WhatsApp.
with WhatsApp automation
in-chat quote buttons
from add-ons
per service advisor
What Mawidi Enables
Powerful tools to automate automotive workshop operations
WhatsApp Booking
Checks service due dates and books appointments instantly via WhatsApp.
Interactive Quotes
Line-item quotes with photos; customers approve, reject, or defer per item.
Secure Payment Links
One-tap payment with Stripe, Apple Pay, and Google Pay.
Real-Time Status Updates
Updates with photos, test results, and ETAs sent automatically.
AI Voice Agent
Answers calls in Arabic/English, handles bookings and FAQs.
Recovery Management
Location capture via WhatsApp with live customer tracking.
Who Uses Mawidi
Complete solutions for all automotive service types
Workshops & Mechanics
Bay scheduling, job cards, and parts management
Quick Service Centers
Fast services with instant booking
Tire Shops
Seasonal checks and replacement alerts
Recovery Services
Location capture and live tracking
Auto Electrical
Diagnostics and specialist appointments
Body & Paint
Damage assessments and quote approvals
Smartgenix × Mawidi Integration
Built for mechanics, service advisors, and recovery teams
- Bay scheduling
- Job cards
- Parts & stock
- EPOS
- Technician time
- WhatsApp & Voice conversations
- Due-date checks
- Bookings
- Quote approvals
- Pay links
Integration Features
Note: Ask us to enable the Smartgenix connector for your account.
Security & Privacy
Enterprise-grade protection for your workshop data
Data Encryption
End-to-end encryption in transit and at rest
Role-Based Access
Owner / Service Advisor / Tech with audit logs
Secure Payments
No card numbers in chat—secure pay links only
FAQs
Can customers approve per line item?
Yes—approve, reject, or ask later per item.
Do you support Arabic?
Yes—full AR/EN with RTL and voice.
Deposits & pre-auth?
Configurable by job type; auto-applied to final invoice.
Smartgenix Integration?
Jobs, parts, invoices, and bays stay in sync automatically.
Get Started in 5 Steps
Connect WhatsApp & phone line
Choose agent tone (AR/EN)
Import services & pricing
Labour ops and due rules
Enable Smartgenix connector
Bays, parts, jobs, invoices
Turn on quote approvals
And secure pay links
Launch reminders
And owner digest
Start Automating Your Workshop Today
Join workshops across the GCC using Mawidi
No credit card required • Instant setup • 24/7 support