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Quick Setup
Register your account and set up your business profile in minutes. Add your services, define working hours, and customize booking settings to match your needs.
The Process
How Mawidi Works
We provide your business with a complete platform for managing appointments via WhatsApp. Discover how we enable your customers to book easily and help you manage everything efficiently.
Overview
Four Simple Steps to Get Started
From setup to complete management - we make activating your WhatsApp booking system easy and fast for your business
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WhatsApp Integration
Connect your business WhatsApp number to the Mawidi platform. We provide an easy API and automatic settings to start receiving booking requests instantly.
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Your Customers Book Easily
Your customers receive interactive messages via WhatsApp enabling them to choose services, select suitable times, and confirm - all without leaving the app.
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Smart Management & Tracking
Track all appointments from one dashboard. Get automatic notifications, detailed analytics, and tools to manage cancellations and modifications efficiently.
Key Benefits
Everything you need for professional appointment management
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24/7 Availability
Your customers can book anytime, even outside business hours. No more missed calls or lost opportunities.
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No Missed Bookings
Automatic reminders and smart follow-ups reduce no-shows by up to 85%.
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Automated Follow-up
Post-appointment follow-up messages, review requests, and personalized promotional offers.
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Multi-language Support
Smart system understands Arabic and English and interacts naturally with customers.
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Comprehensive Reports
Instant insights on bookings, revenue, and attendance rates from one dashboard.
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Data Security
Full encryption and GCC hosting with complete compliance to privacy regulations.
Customer Journey
Seamless experience from start to finish
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Customer Sends Message
Customer starts a natural conversation on WhatsApp, asking about services or requesting an appointment.
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Instant Smart Reply
Receives a response within seconds in Arabic or English, with clear options for available services.
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Appointment Selection
System displays available times based on your schedule, customer chooses the time that suits them.
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Confirmation & Details
Instant confirmation with complete details, preparation instructions if any, and option to add to calendar.
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Smart Reminders
Multiple reminders before appointment at different intervals, with easy option to reschedule or cancel.
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Post-Appointment Follow-up
Automatic thank you message, review request, and personalized offers based on the service used.
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New to clinic automation? Explore the glossary for key concepts, or read why GCC clinics are switching to AI receptionists.
Want to understand how we protect your data? Read our Security & Compliance page.
Ready to Transform Your Appointment Management?
Join businesses across the GCC using Mawidi to provide a seamless booking experience for their customers via WhatsApp