Equip Your Hotel with WhatsApp & Voice Booking Agents
Equip your hotel/aparthotel/holiday rentals with WhatsApp & Voice agents, real-time availability, secure pay links, and upsell flows—so guests choose rooms faster and you fill more nights
Via WhatsApp, Web & Voice
AI-Powered Agents
Smart Upsell Automation
Trusted by 200+ hotels & properties in GCC
Complete Booking System via WhatsApp
Enable your guests to search, book, and pay directly through WhatsApp - their preferred channel
WhatsApp Booking
- Search available rooms
- View pricing and offers
- Instant booking
- Secure payment
- Automatic confirmation
- Booking management
Booking Flow
Smart Room and Rate Management
Advanced system for managing availability and dynamic pricing with direct integration to hotel systems
Real-time availability
Dynamic pricing
Seasonal offers
Special packages
Group rates
Last-minute deals
Multiple Secure Payment Solutions
Accept payments through multiple methods with complete security and ease of use
Credit card payments
Apple Pay & Google Pay
Deposits and full payment
Automatic refunds
Electronic invoices
Financial reports
Increase Revenue with Smart Offers
Suggest upgrades and additional services at the right time to increase booking value
Room upgrades
Breakfast
Airport transfer
Late checkout
Spa packages
Tours and activities
Smooth and Fast Check-in Process
Simplify the check-in process while maintaining security and compliance
Online check-in
Secure document upload
Electronic signature
Digital room keys
Pre-arrival information
Express check-in
Flexible Change Management
Quick and fair handling of cancellations and modifications with automatic policy application
One-click cancellation
Automatic policy application
Instant refunds
Easy rescheduling
Waitlist management
Automatic notifications
Build Lasting Relationships with Your Guests
Comprehensive CRM system to better understand your guests and provide personalized service
Comprehensive guest profiles
Preferences and notes
Stay history
Loyalty programs
Personalized offers
Targeted communication
Multi-channel Effective Communication
Stay connected with your guests through their preferred channels
WhatsApp and SMS
Automatic notifications
Scheduled messages
Ready templates
Quick replies
Smart Voice Assistant 24/7
Receive calls, answer inquiries, and take bookings at any time
Voice Assistant
- 24/7 automatic response
- Multiple languages
- Phone booking
- Inquiry response
- Staff transfer
- Call recording
Voice Agent Capabilities
Streamline Operational Processes
Automate routine tasks and improve team efficiency
Guest request management
Housekeeping coordination
Maintenance tracking
Inventory management
Staff scheduling
Operational reports
Deep Insights for Better Decisions
Comprehensive analytics to understand your hotel performance and market trends
Occupancy rate
Average room rate
Revenue per room
Channel performance
Guest satisfaction
Future predictions
Seamless Integration with Your Current Systems
Connect with leading hotel management systems and channel managers
PMS systems
Channel managers
Payment gateways
Accounting systems
Marketing tools
Booking platforms
Complete Protection for Your Hotel and Guest Data
Highest security and privacy standards to ensure sensitive information protection
Full encryption
PCI DSS compliance
Personal data protection
Automatic backups
Start Your Hotel Digital Transformation Journey
Join hotels across the GCC using Mawidi to enhance guest experience and increase revenue
Average ROI for Our Clients
Within the first 6 months
No credit card required • Instant setup • 24/7 support