Let Pet Parents Book & Pay Seamlessly
Let pet parents book on WhatsApp, get quotes, pay securely, and receive updates—while your team manages schedules, reminders, and add-ons from one place.
Mawidi doesn't provide pet services to the public. We equip your business with tools to enable WhatsApp/Voice bookings, quotes, deposits & payments, reminders, and customer messaging for your clients.
with WhatsApp booking & FAQs
in-chat approval buttons
smart upselling prompts
on scheduling & reminders
Built for pet service providers in the GCC
Who This Is For
Complete solution for all types of pet services
Grooming & Spa
Bath, haircut, de-shedding, nails
Vet Clinics
Appointments, vaccinations, wellness checks
Boarding & Daycare
Kennels, suites, half/full day care
Training & Behavior
1:1 sessions, classes, evaluations
Pet Transport
Pet taxi with live ETA
What Mawidi Enables
Capabilities you turn on for your business; Mawidi does not sell services to end-clients
WhatsApp Booking Agent
Answers FAQs, checks availability, offers slots, collects deposits, and confirms instantly in English & Arabic.
Voice Agent
Answers calls in EN/AR, books/reschedules, sends payment links via SMS/WhatsApp.
Quotes & Add-ons
Line-item quotes for grooming packages, vaccines, training blocks with Approve/Ask later buttons.
Secure Payments
Stripe/Apple/Google Pay links for deposits, balances, packages with instant receipts.
Pet & Owner CRM
Multi-pet profiles, breed/weight, allergies, behavior flags, vaccine expiry, consent & language.
Reminders & Follow-ups
T-24h/T-2h reminders, after-care tips, review requests sent via WhatsApp.
Core Customer Flows
How your customers interact with your system
Book an Appointment
- Parent: "Full groom for Luna (Golden Retriever) this weekend?"
- Agent: "Available Fri 3:30 PM or Sat 11:00 AM. Deposit QAR 40 to confirm."
- Collected: pet name, breed/weight, coat condition, allergies, behavior notes
Get a Quote
- Bath & Brush — QAR 120
- Full Groom (Large) — QAR 260
- Add-ons: De-shedding (+QAR 60), Nail Trim (+QAR 25), Teeth Clean (+QAR 30)
- Buttons: Approve all • Approve essentials • Ask later
Boarding/Daycare
- Availability by kennel type/run size
- Add feeding/medication schedules
- Pre-check: vaccination proof, emergency contact, temperament notes
- Waitlist: "A Large Suite opened Sep 12–15. Claim within 30 min."
Training
- Book evaluations, class packs (e.g., 6 sessions), or courses
- Behavior goals, environment notes
- Attendance via QR; progress cards shared on WhatsApp
Messaging Templates
Pre-built messages sent automatically to your clients
Reminder
“"Luna's grooming tomorrow 3:30 PM. Reschedule: {{link}}."”
Status
“"Luna is in grooming; ready in ~60 min."”
After-care
“"Avoid swimming for 24h. If redness persists, reply HELP."”
Review
“"How was your visit? 1–5 stars — it helps us improve."”
Operations & Staff Tools
Tools to manage your team and daily operations
Scheduler
Groomers/vets/rooms/kennels with capacity & buffers
Job Cards
Intake notes, checklist (ears/anal glands/teeth), before/after photos, meds given
Incidents & Follow-ups
Internal notes, owner acknowledgment, warranty windows
Packages & Memberships
Rollover rules, freeze, auto-renew with reminders
Security, Privacy & Safety
Your data and your clients' data is always protected
Encryption in transit & at rest
Role-based access; audit logs
No medical docs in chat—use secure upload links
Consent & quiet hours respected
Arabic/English with RTL
AI guidance assistive only; medical concerns routed to licensed staff
FAQs
Is this B2B only?
Yes—Mawidi powers your flows; we don't sell services to pet owners.
Deposits & refunds?
Configurable per service/slot; automated with audit trail.
Multi-pet bookings?
Supported; select pets and allocate time accordingly.
Medical uploads?
Via secure links; not stored in WhatsApp.
Arabic/English?
Full bilingual support with RTL.
Get Started in 5 Simple Steps
Within 48 hours, your system will be ready to accept bookings
Connect WhatsApp & phone
Choose agent tone (AR/EN)
Add services & staff
Services, durations, resources, kennel types
Set deposits & policies
Deposits, cancellation rules, add-ons/packages
Turn on reminders & waitlists
Automated reminders, waitlist fills, feedback
Share your WhatsApp link
QR at reception, social media, website
Ready to Automate Your Pet Services?
Join pet service providers across the GCC growing with Mawidi
Average Weekly Time Saved
On scheduling & reminders
No credit card required • Instant setup • 24/7 support